Privacy Policy

Last Updated: January 27, 2026
Effective Date: January 27, 2026

Introduction

Christopher Sinclair ("Lorzi," "we," "us," or "our") operates the Lorzi desktop application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

We are a privacy-focused company. We collect only what is essential to provide the Service, we never sell your data, and we delete your information when you ask us to.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.

Our Privacy Principles

  1. Minimal Collection: We only collect data essential for account management and service delivery.
  2. Local-First: Your files stay on your device. We never access, store, or transmit your documents.
  3. Opt-In Analytics: Usage analytics are strictly opt-in. We don't track you unless you choose to help us improve.
  4. No Data Sales: We never sell, rent, or trade your personal information to third parties.
  5. Prompt Deletion: When you delete your account, we delete your personal data within 30 days.

Information We Collect

Information You Provide

When you create an account or subscribe to our Service, we collect:

Data Purpose Required?
Email address Account login, important communications Yes
Name Personalization (e.g., "Hi, Chris") Optional
Payment information Process subscriptions Yes (for paid tier)

Note: Payment information (credit card numbers, billing addresses) is processed and stored by our payment processor, Stripe. We do not store your full payment details on our servers. We receive only a token and the last four digits of your card for display purposes.

Information We Do NOT Collect

Automatically Collected Information

The Service may automatically collect limited technical information:

Data Purpose Can You Opt Out?
App version Deliver software updates No (required for updates)
Operating system Ensure compatibility No (required for updates)
Error reports Fix bugs and crashes Yes — Opt-in only
Usage analytics Improve the product Yes — Opt-in only

We do not automatically collect error data. If you encounter a bug, you may choose to submit a bug report through the app. Any error reports you submit may include technical information (such as stack traces or app state) but will not include your files or personal content. You are always in control of what you share.

Opt-In Analytics

If you choose to enable analytics in Settings, we may collect anonymized information such as:

This data is aggregated and cannot be used to identify you personally. Analytics are disabled by default and require your explicit consent to enable.

How We Use Your Information

We use the information we collect to:

We do NOT use your information for:

How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers

We use trusted third-party services to operate our business:

Provider Purpose Data Shared
Stripe Payment processing Payment details, email
Transactional email service Account emails (receipts, password resets) Email address
Infrastructure provider Backend services Account data (encrypted)

Emails from Lorzi are sent from noreply@lorzi.ai. For support, contact help@lorzi.ai.

These providers are contractually bound to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests (e.g., a subpoena or court order).

Business Transfers

If Lorzi is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Data Retention

We retain your personal information only as long as necessary:

Data Type Retention Period
Account information (email, name) Until account deletion + 30 days
Payment transaction records 7 years (legal/tax requirement)*
Error reports (if submitted) 90 days
Opt-in analytics Until account deletion

*Transaction records retained for tax purposes are anonymized (amount, date, plan type only — no personally identifiable information).

Account Deletion

When you delete your account:

  1. Your personal data (email, name, preferences) is deleted within 30 days
  2. Any opt-in analytics data is deleted immediately
  3. Anonymized transaction records are retained for 7 years as required by tax law
  4. Your local files are unaffected — they remain on your device

To delete your account, contact us at help@lorzi.ai or use the account deletion option in Settings.

Your Privacy Rights

Depending on your location, you may have the following rights:

For All Users

For California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

To exercise these rights, contact us at help@lorzi.ai. We will respond within 45 days.

For European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation:

To exercise these rights, contact us at help@lorzi.ai.

Third-Party AI Services

Lorzi is designed to work with third-party AI services (such as Anthropic's Claude) using your own API credentials.

Important:

Please review the privacy policies of any AI services you connect to Lorzi:

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at help@lorzi.ai and we will promptly delete it.

International Data Transfers

If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the Service, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: help@lorzi.ai
Website: https://lorzi.ai

Summary Table: What We Collect and Why

What We Collect Why Shared With Your Control
Email address Account & communication Email provider Delete account to remove
Name (optional) Personalization No one Edit or remove anytime
Payment info Process subscriptions Stripe only Managed via Stripe
App version & OS Software updates No one Cannot opt out
Error reports Bug fixes No one Opt-in only
Usage analytics Product improvement No one Opt-in only
Your files N/A — We don't collect this N/A N/A
AI conversations N/A — We don't collect this N/A N/A