Privacy Policy
Last Updated: January 27, 2026
Effective Date: January 27, 2026
Introduction
Christopher Sinclair ("Lorzi," "we," "us," or "our") operates the Lorzi desktop application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
We are a privacy-focused company. We collect only what is essential to provide the Service, we never sell your data, and we delete your information when you ask us to.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.
Our Privacy Principles
- Minimal Collection: We only collect data essential for account management and service delivery.
- Local-First: Your files stay on your device. We never access, store, or transmit your documents.
- Opt-In Analytics: Usage analytics are strictly opt-in. We don't track you unless you choose to help us improve.
- No Data Sales: We never sell, rent, or trade your personal information to third parties.
- Prompt Deletion: When you delete your account, we delete your personal data within 30 days.
Information We Collect
Information You Provide
When you create an account or subscribe to our Service, we collect:
| Data | Purpose | Required? |
|---|---|---|
| Email address | Account login, important communications | Yes |
| Name | Personalization (e.g., "Hi, Chris") | Optional |
| Payment information | Process subscriptions | Yes (for paid tier) |
Note: Payment information (credit card numbers, billing addresses) is processed and stored by our payment processor, Stripe. We do not store your full payment details on our servers. We receive only a token and the last four digits of your card for display purposes.
Information We Do NOT Collect
- Your files and documents: Lorzi operates locally on your device. We cannot see, access, or store your markdown files, PDFs, or any other documents.
- AI conversation content: When you use Lorzi with third-party AI services (like Claude), those conversations go directly between your device and the AI provider using your own API credentials. We do not intercept, log, or store this content.
- Browsing history or location data
Automatically Collected Information
The Service may automatically collect limited technical information:
| Data | Purpose | Can You Opt Out? |
|---|---|---|
| App version | Deliver software updates | No (required for updates) |
| Operating system | Ensure compatibility | No (required for updates) |
| Error reports | Fix bugs and crashes | Yes — Opt-in only |
| Usage analytics | Improve the product | Yes — Opt-in only |
We do not automatically collect error data. If you encounter a bug, you may choose to submit a bug report through the app. Any error reports you submit may include technical information (such as stack traces or app state) but will not include your files or personal content. You are always in control of what you share.
Opt-In Analytics
If you choose to enable analytics in Settings, we may collect anonymized information such as:
- Which features you use most frequently
- How long you use the application
- General workflow patterns
This data is aggregated and cannot be used to identify you personally. Analytics are disabled by default and require your explicit consent to enable.
How We Use Your Information
We use the information we collect to:
- Provide the Service: Create and manage your account, process payments, deliver software updates
- Communicate with You: Send important notices about your account, subscription, or changes to our terms
- Improve the Service: If you opt in to analytics, we use aggregated data to understand how people use Lorzi and make it better
- Provide Support: Respond to your questions and help resolve issues
- Comply with Legal Obligations: Meet tax, accounting, and regulatory requirements
We do NOT use your information for:
- Advertising or marketing to third parties
- Selling to data brokers
- Building profiles for targeted advertising
- Training AI models
How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
Service Providers
We use trusted third-party services to operate our business:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Payment details, email |
| Transactional email service | Account emails (receipts, password resets) | Email address |
| Infrastructure provider | Backend services | Account data (encrypted) |
Emails from Lorzi are sent from noreply@lorzi.ai. For support, contact help@lorzi.ai.
These providers are contractually bound to protect your information and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests (e.g., a subpoena or court order).
Business Transfers
If Lorzi is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
Data Retention
We retain your personal information only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account information (email, name) | Until account deletion + 30 days |
| Payment transaction records | 7 years (legal/tax requirement)* |
| Error reports (if submitted) | 90 days |
| Opt-in analytics | Until account deletion |
*Transaction records retained for tax purposes are anonymized (amount, date, plan type only — no personally identifiable information).
Account Deletion
When you delete your account:
- Your personal data (email, name, preferences) is deleted within 30 days
- Any opt-in analytics data is deleted immediately
- Anonymized transaction records are retained for 7 years as required by tax law
- Your local files are unaffected — they remain on your device
To delete your account, contact us at help@lorzi.ai or use the account deletion option in Settings.
Your Privacy Rights
Depending on your location, you may have the following rights:
For All Users
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information
- Opt-Out: Disable analytics at any time in Settings
For California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to Know: You can request details about the personal information we collect and how we use it
- Right to Delete: You can request deletion of your personal information
- Right to Opt-Out of Sale: We do not sell your personal information, so this right does not apply
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at help@lorzi.ai. We will respond within 45 days.
For European Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation:
- Legal Basis: We process your data based on contractual necessity (to provide the Service) and legitimate interests (to improve the Service)
- Data Portability: You can request your data in a portable format
- Right to Object: You can object to certain processing activities
- Right to Withdraw Consent: Where we rely on consent (e.g., opt-in analytics), you can withdraw it at any time
To exercise these rights, contact us at help@lorzi.ai.
Third-Party AI Services
Lorzi is designed to work with third-party AI services (such as Anthropic's Claude) using your own API credentials.
Important:
- We do not provide AI services directly
- Your AI conversations are sent directly from your device to the AI provider
- We do not intercept, log, or store your AI conversations
- Your use of third-party AI services is governed by their privacy policies
Please review the privacy policies of any AI services you connect to Lorzi:
- Anthropic (Claude): https://www.anthropic.com/privacy
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Limited access to personal data (only authorized personnel)
- Regular security reviews
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at help@lorzi.ai and we will promptly delete it.
International Data Transfers
If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the Service, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice in the application
The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: help@lorzi.aiWebsite: https://lorzi.ai
Summary Table: What We Collect and Why
| What We Collect | Why | Shared With | Your Control |
|---|---|---|---|
| Email address | Account & communication | Email provider | Delete account to remove |
| Name (optional) | Personalization | No one | Edit or remove anytime |
| Payment info | Process subscriptions | Stripe only | Managed via Stripe |
| App version & OS | Software updates | No one | Cannot opt out |
| Error reports | Bug fixes | No one | Opt-in only |
| Usage analytics | Product improvement | No one | Opt-in only |
| Your files | N/A — We don't collect this | N/A | N/A |
| AI conversations | N/A — We don't collect this | N/A | N/A |